Returns & Exchanges
Due to the perishable nature of our hard seltzer and tea products, we are unable to accept returns or offer refunds for change of mind. If your order arrives damaged or incorrect, please contact our support team within 48 hours of delivery to initiate a replacement request.
Inspect Your Delivery
Upon arrival, please check your package for any signs of leakage, breakage, or missing items before opening the sealed cases.
Document Issues
If you find damaged goods, take clear photos of the exterior packaging and the specific damaged cans or bottles as proof for our quality assurance team.
Contact Support
Email our customer service team with your order number and the attached photos to request a replacement or store credit for the affected items.
Disposal or Return
In most cases, we will ask you to safely dispose of damaged beverage products; however, keep all packaging until your claim has been officially processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing